Refunds Policy

If you purchase services, digital products, or subscriptions, you agree to pay all applicable fees and taxes. Payments may be processed by third-party vendors on our behalf. Recurring charges for subscriptions will be billed automatically at the interval specified when you subscribe, unless you cancel before the next billing date. You may manage or cancel your subscription at any time by logging into your account settings or contacting us at help@ppersona.com. Cancellation stops future recurring charges, but it does not automatically refund charges already paid, except as described in this section or where required by applicable law.

Your satisfaction is important to us. If you are not completely satisfied with a digital product or service purchased directly from ppersona.com, you may request a full refund within 30 days of your purchase. To request a refund, email us at help@ppersona.com and include your order confirmation, the email address used at checkout, or other information that allows us to locate your transaction+1 415 520 4388.

Refunds are available under this policy where: (a) the refund request is made within 30 days of purchase; and (b) the product or service was purchased directly through ppersona.com. Because our products and services are digital, no physical return is required.

Once a refund is approved, it will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank, card issuer, payment provider, or other financial institution.

This refund policy is in addition to any rights you may have under applicable consumer protection laws. You may always request a refund or other remedy where required by law, including where digital content is faulty, not as described, or where we fail to meet our legal obligations.

We reserve the right to refuse refunds where we reasonably believe there has been fraud, abuse of this policy, misuse of the Service, or a violation of these Terms.

We reserve the right to change our prices at any time, with notice provided to you before such changes take effect. Additional terms may apply to specific services, digital products, or subscriptions, and you agree to those terms when you subscribe or purchase.